What is customs?
Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first.
Who will be responsible for my import duty?
What will we do if your package encounter customs clearance issues ?
When you encounter customs clearance issues, we will supply you the shipping invoice which you have to supply to customs. At the same time, we also will contact China DHL to help you deal with such situation.
If you are from Ecuador,please notice:
According to the new Ecuador customs clearance regulations, the following contents must be included in the commercial invoice that we provide to DHL Company:
1. Shipper LOGO printed at the top left corner
2. Signature, seal of Company/Firm
2. Invoice number, correct number of f items, shipping date
3. Full receiver contact information: address, contact name, phone number
4. Country of origin, product brand name, the full description of goods (name, function, ingredients)
5. Item number.
In order to successfully clear your package, please leave us your contact information: address, contact name, phone number when you ordered in our website. Otherwise your package may will be detained for up 8 days, so be fined 130usd per package. Hope you understand.
Customs Clearance&Taxes
What is customs?
Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first.
Who will be responsible for my import duty?
Import duty is what your country customs will charge you when your package passes through your country customs. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.
What will we do to reduce your import tax?
If you have specific requirement on the declare value of the invoice that we will give to DHL when ship your package, please leave message on our website or mail to obd2auto@163.com, we will do as you required.
usually we will declare the item value range from 30USD-200USD for your customs.
What will we do if your package encounter customs clearance issues ?
When you encounter customs clearance issues, we will supply you the shipping invoice which you have to supply to customs. At the same time, we also will contact China DHL to help you deal with such situation.
If you are from Ecuador,please notice:
According to the new Ecuador customs clearance regulations, the following contents must be included in the commercial invoice that we provide to DHL Company:
1. Shipper LOGO printed at the top left corner
2. Signature, seal of Company/Firm
2. Invoice number, correct number of f items, shipping date
3. Full receiver contact information: address, contact name, phone number
4. Country of origin, product brand name, the full description of goods (name, function, ingredients)
5. Item number.
In order to successfully clear your package, please leave us your contact information: address, contact name, phone number when you ordered in our website. Otherwise your package may will be detained for up 8 days, so be fined 130usd per package. Hope you understand.